Practical Prompt Engineering & Generative AI Tools

Course Overview

Practical Prompt Engineering & Generative AI Tools is an intensive, two-day professional development programme designed to upskill all levels of the office workforce.

In the modern workplace, Generative AI is no longer just a novelty; it is a fundamental productivity tool. However, its effective use requires a structured approach to prompt engineering and a strict adherence to data security.

This programme bridges the gap between technical capability and practical application. Participants will learn how to construct precise prompts to automate routine administration, synthesise lengthy documents, analyse operational data, and draft professional communications.

Crucially, the course places a heavy emphasis on data protection regulations, mitigating AI hallucinations, and establishing secure working practices.

By the end of the two days, every member of staff will have a personalised, secure AI toolkit ready to be deployed in their specific role.

Course Objectives

By the conclusion of this two-day programme, participants will be able to:

1. Master Prompt Engineering Fundamentals: Construct highly effective, structured prompts using proven frameworks to consistently generate accurate, professional, and tailored outputs.
2. Accelerate Daily Operations: Drastically reduce time spent on routine administrative tasks, including drafting correspondence, formatting reports, and organising meeting minutes.
3. Synthesise and Analyse Information: Rapidly digest complex documents, contracts, and raw data (such as Excel spreadsheets) to extract actionable insights and visual trends.
4. Enhance Professional Communication: Utilise AI to refine the tone, clarity, and impact of internal memos, stakeholder emails, and strategic proposals.
5. Navigate AI Security and Governance: Strictly adhere to data privacy protocols, identify and mitigate AI hallucinations, and ensure all AI usage complies with organisational policy and global data protection standards.

Audience

All office-based personnel, encompassing junior executives (recent university graduates and entry-level staff), mid-level coordinators and team leaders, and senior managers.

Prerequisites

Laptops, active internet access, and accounts for the organisation’s approved enterprise AI platforms (e.g., Microsoft 365 Copilot, enterprise-grade ChatGPT or Claude). If paid licences are unavailable, participants may use free public tiers, but the instructor will provide strictly fictitious "dummy data" for all practical labs to ensure no confidential company information is exposed.

Please get in touch with us for the latest/updated course modules/lessons.